Terms & Conditions

Last updated: June 2026

Introduction

These Terms and Conditions govern your use of the Pegasus Care website and the information, services and resources available through it. Please read them carefully before using our website.

By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

Pegasus Care reserves the right to update these Terms and Conditions at any time. The latest version will always be published on this page with the updated revision date. Continued use of our website following any changes constitutes your acceptance of the updated terms.

Who We Are

This website is operated by Pegasus Care.

Pegasus Care
Email: info@pegasuscare.co.uk
Telephone: 0121 373 7900
Address:
124–126 Sutton Road
Erdington
Birmingham
B23 5TJ

Use of This Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the website.

You must not:

  • Use this website in any way that breaches applicable local, national or international law or regulation
  • Use this website to transmit unsolicited or unauthorised advertising or promotional material
  • Attempt to gain unauthorised access to any part of this website or its related systems or networks
  • Introduce viruses, trojans, worms or other malicious or harmful material to this website
  • Reproduce, duplicate, copy or resell any part of this website without our express written permission

Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, design and code, is owned by or licensed to Pegasus Care and is protected by UK and international intellectual property laws.

You may view, print or download content from this website for your own personal, non-commercial use only. You must not use any content for commercial purposes without obtaining a licence to do so from us or our licensors.

The Pegasus Care name and logo are trademarks of Pegasus Care. Nothing on this website grants any licence or right to use them without our prior written permission.

Information on This Website

The information provided on this website is intended for general informational purposes only. While we take care to keep the content accurate and up to date, we make no warranties or representations of any kind regarding its completeness, accuracy or suitability for any particular purpose.

Nothing on this website constitutes professional medical, legal, financial or care advice. You should always seek appropriate professional advice before making decisions based on information found on this website.

Enquiries and Contact Forms

When you submit an enquiry through our website, you agree that the information you provide is accurate and that you are authorised to share it.

Submitting an enquiry does not create a contractual relationship between you and Pegasus Care. Any formal agreement for the provision of care services will be set out in a separate written agreement.

We will handle personal information you provide in accordance with our Privacy Policy.

Care Services

Information about our care services provided on this website is for general guidance only. The specific terms under which care services are provided to residents and their families will be set out in individual care agreements.

Pegasus Care is registered with and regulated by the Care Quality Commission (CQC) in England. Details of our registration and inspection reports are available on the CQC website at www.cqc.org.uk.

Third-Party Links

This website may contain links to third-party websites for your convenience and information. These links do not constitute an endorsement of those websites or their content.

Pegasus Care has no control over the content of external websites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. We encourage you to read the terms and conditions and privacy policies of any external websites you visit.

Limitation of Liability

To the fullest extent permitted by applicable law, Pegasus Care excludes all liability for any loss or damage arising from your use of, or inability to use, this website or any content on it.

This includes but is not limited to:

  • Loss of income or revenue
  • Loss of business
  • Loss of profits or contracts
  • Loss of data
  • Loss of goodwill
  • Indirect or consequential loss of any kind

Nothing in these Terms and Conditions excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Disclaimers

This website is provided on an “as is” and “as available” basis. We do not guarantee that the website will be uninterrupted, error-free or free from viruses or other harmful components.

We reserve the right to suspend, withdraw or restrict access to all or any part of this website at any time without notice.

Privacy and Cookies

Your use of this website is also governed by our Privacy Policy, which sets out the terms on which we process personal data and use cookies. By using our website, you consent to such processing and warrant that all information you provide is accurate.

Governing Law

These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

You agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Pegasus Care
Email: info@pegasuscare.co.uk
Telephone: 0121 373 7900
Address:
124–126 Sutton Road
Erdington
Birmingham
B23 5TJ