Core responsibilities and duties
As a Support Worker with Pegasus Care, you will play a vital role in supporting individuals to live fulfilling, independent lives while ensuring their dignity, privacy and personal choices are respected at all times.
You will provide person-centred support with daily living activities, including personal care such as washing, bathing, showering, dressing and toileting. You will promote the health and wellbeing of service users by encouraging healthy lifestyles, supporting medical needs and working closely with healthcare professionals where required. This may include accompanying individuals to appointments such as GP visits, dental appointments and physiotherapy sessions.
A key part of the role is supporting people to develop and maintain their independence. This includes assisting with household tasks such as cleaning, laundry, shopping, meal preparation and cooking, as well as supporting individuals to access their local community and participate in meaningful activities, hobbies, holidays and day trips.
You will work in a respectful and inclusive manner, recognising and valuing each individual’s age, gender, ethnicity, religion, culture and personal preferences. You will support service users to make informed choices, maintain control over their lives and achieve their personal goals through person-centred support planning.
Accurate record keeping is an important part of the role. You will be responsible for completing documentation to a high standard, ensuring records are accurate, up to date and compliant with company policies and procedures. You will also be expected to participate in training, supervision sessions, team meetings and induction programmes to support your ongoing professional development.
You will support individuals with managing their finances and maintaining realistic budgets where appropriate. You may also be required to administer medication following company and local authority procedures, having successfully completed the necessary training.
All staff are expected to work safely and professionally at all times, following health and safety procedures, safeguarding requirements and company policies. This role may involve undertaking manual handling activities and attending relevant training.
Key responsibilities
- Provide high-quality personal care while maintaining dignity and privacy.
- Promote health, wellbeing and healthy lifestyles.
- Support individuals to attend medical and professional appointments.
- Encourage independence through household and community-based support.
- Assist with shopping, cooking, cleaning and maintaining a safe home environment.
- Support the development and review of person-centred support plans.
- Enable participation in meaningful activities, social opportunities and holidays.
- Maintain accurate records and complete all required documentation.
- Administer medication in line with policy and training requirements.
- Attend training, supervision sessions, staff meetings and development activities.
- Follow safeguarding, health and safety and company procedures at all times.
- Support individuals with budgeting and financial record keeping where appropriate.
Company expectations
All employees of Pegasus Care have a responsibility to safeguard the wellbeing of the people we support. Any safeguarding concerns involving service users must be reported to management immediately and in accordance with company safeguarding procedures.
Please note that this job description is not intended to be an exhaustive list of duties and responsibilities and may be amended to meet the changing needs of the service.